Meet Kapil from Stacks Discounts

News| 14th June 2022
Meet Kapil from Stacks Discounts
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Q: Tell us a little about the history of the Stacks Discounts business.
A: Stacks Discounts is a family-owned business. My family moved from Fiji to Brisbane in 2001 and with dedication and diligence, we managed to open our first store at Garden City Shopping Centre in July 2001 which quickly became popular in our local community. Subsequently, we opened another store at Carindale Shopping Centre in 2005, followed by Indooroopilly Shopping Centre and then Grand Plaza Shopping Centre in October 2013. Our most recent opening was at Chermside Shopping Centre in November 2021. As we continue to expand our brand, our focus remains on our quality and service.

Q: What makes Stacks Discounts and its product selection special?

A: My team here at Grand Plaza, and at our other stores, are very professional and enthusiastic. We endeavour to provide excellent customer service and maintain a competitive price across our full product range.

For our business, product selection is particularly important as it guides the impact and image of our business on our customers. We pay great attention while ordering to ensure that products are high quality and that we offer a wide range, the latest trends and affordably priced goods that are great value for money.

Our business has a wide range of products from Party, Cards & Gift Wraps, Home & Deco, Hardware, Electronics, Stationery, Art & Craft, Pet Supplies and many more.

Q: Tell us about some of your regular customers, or standout memory with a customer.

A: Over the years I’ve had some splendid experiences with my customers. The one that really touched me, was when a customer bought some wool from our store and knitted a baby blanket that she gifted to me for my baby girl.

Q: What is the most rewarding and enjoyable part of your job?

A: The most enjoyable part of my job is that we cater to customer needs for seasonal events like New Year’s Eve parties, Australia Day celebrations, Valentine’s Day, Easter, Mother’s Day, Winter, Father’s Day, Halloween, Christmas and so on.

Working in a retail job is a terrific way to keep me on my feet. Whether I am assisting customers, running product on the sales floor, or maintaining our stock room, I’ll never be short on time on my feet, and I am a high-energy person who can’t picture myself sitting behind a desk.

Being in the retail industry since 2001 has created an awesome opportunity for me to speak face-to-face with customers that I would never have had the opportunity to meet otherwise.

Q: What do you love about the Grand Plaza community?

A: What I love about the Grand Plaza community is that everyone knows each other and there is a plentiful supply of kindness and support. The Grand Plaza Community is a very vibrant community. We often get customers sent in by other retailers to find the product that they were in search of. Management together with the retailers, often look out for each other.

Q: What is something about yourself that people might not know?

A: From the age of 12 when we were back in Fiji, I use to help in our family business. Having actively invested in business since childhood made me more motivated and passionate about it and hence, I studied and graduated in Bachelor of Business from QUT in year 2004.

You’ll find Stacks Discounts in the Woolworths Mall. Drop by next time you’re shopping at Grand Plaza.

READ MORE RETAILER STORIES HERE.

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