Grand Plaza is committed to providing the best customer experience to its shoppers from the moment they enter the car park. To ensure ample parking is available to customers, particularly during peak periods, the car park is monitored by Secure Parking who have engaged Traffic Monitoring Services (TMS).
Follow our Easy Guide to Parking and you and your family can enjoy your visit without parking stress.
Grand Plaza offers customers 4-hour complimentary parking*.
*This excludes customers with proof of purchase who have been in the centre for longer than 4 hours.
Car Park Monitoring
The car park is monitored and regularly patrolled by TMS (Traffic Monitoring Services) to ensure there are always parking spaces available for Grand Plaza customers.
Click here for more information.
EV Charging Stations
Located in the Upper Red Carpark, above Kmart. Access via Grand Plaza Drive.
Traffic Monitoring Services offer a secure 24/7 online payment facility. They also have alternative methods of payment available. Once they have received confirmation of payment, they will allocate it to your breach notice. It is important to communicate your breach notice number when paying. See more information here.
If you believe you have received a breach notice unfairly and can prove that you have been shopping in the centre for over 4-hours, we offer a fair and equitable appeals process. Please visit the Customer Service Desk, outside Best & Less to appeal your beach.
Yes. Private non-compliance breach notices are enforceable under the laws relating to contracts and the consent given to parking on private property.
All non-compliance breach notices are affixed to the vehicle upon issue. The reminder letter summarises your breach notice details.
Signage at the Grand Plaza Car Park is prominently displayed at all entrances and is clearly worded.