Centre Services

Customer Service Desk

During centre trading hours, a customer service attendant can be located at the centre's Customer Service Desk. Our friendly staff are available to assist you with store enquiries, directions, lost property and general centre information. You will also find an interactive directory board behind the desk to assist you quickly with store locations. The Customer Service Desk is located near Terry White Chemist and Best & Less and can be contacted on (07) 3800 7700.

Free Wifi

Free WiFi is available in the Woolworths mall.  To access, select 'settings' and '-Free WiFi Grand Plaza' on your device.

For more information contact the Customer Service Desk on Ph. 07 3800 7700

Wheelchairs and Motorised Scooters

Complimentary wheelchairs and motorised scooters are available from the Customer Service desk on presentation of current proof of identification. Customers may hire equipment for up to 2 hours and we recommend pre-booking to avoid disappointment. 

If you have made a wheelchair or scooter booking and require assistance getting to the Customer Service desk, please call Security upon arrival on 0412 292 494.

Justice of the Peace

Justice of the Peace volunteers visit the centre twice a week. Justice of the Peace are located near RACQ in the Kmart mall each Thursday from 5pm - 7pm and Saturday 9am - 11am.

For more information on the Justice of the Peace service or if you require a Justice of the Peace outside of these hours, please contact the Justice Department at www.justice.qld.gov.au/ or 1300 301 147.