Camilla is the vibrant Store Manager at Connor Browns Plains. Being a fun loving and dedicated local retail expert, Camilla sat down with us to share a little about her retail journey and her top fashion tips.
Q: Tell us a little about your retail experience and history with Connor.
I first started working at Connor 8 years ago in Gladstone – Central Qld. I moved from there to our little old Browns Plains store, and after a year in our small but successful store, I took 4 months MAT leave before returning to work at Indooroopilly for 8 months. I then spent 10 months including Christmas at Logan Hyperdome. We then upgraded to this supersized store at Browns Plains in May 2019 and I’ve been manager here since the day we re-opened.
Q: You’re a very stylish person. What’s your top fashion tip when it comes to personal style?
It depends on the person, but I believe in ‘look good feel good’. Style is an extension of your personality and how you perceive yourself. At Connor we like our customers to leave us feeling confident. If they believe they look good, they will be confident.
Camilla brings a great energy to Grand Plaza and is well know for her bright, colourful outfits, always paired with a smile.
Q: Tell us about some of your regular customers, or standout memory with a customer.
We at Connor Browns Plains pride ourselves on customer service. You can get clothes anywhere, but you can’t get great customer service everywhere. I have so many regulars that I have known from my days in the little old store. We have families who come in and tell me I dressed their eldest for their formal, and now they have bought in their youngest. I have wives who come in regularly and tell me the occasion, expressing that I know what their husband will wear and ask me to put an outfit together for them. I have 20-something-year-old men that I dressed for their formals that pop in for advice on life and or fashion. Repeat customers is the goal, they’re not just a transaction.
Q: What is the most rewarding and enjoyable part of your job?
Seeing people walk into the changeroom all gloomy then once they see themselves in the mirror, their shoulders slide back and they are suddenly standing tall and proud. Nothing compares to the feeling of building confidence in someone.
Q: What’s one thing you feel Connor does very well when it comes to Men’s fashion?
Good quality products for an affordable price for everyone. Our product is our hero and we are here to serve our customer. Every decision within our business is driven with our customer in mind.
To ensure you don’t miss out on great offers from Conner next time you need a quality outfit, keep an eye on the Grand Plaza offers page.
Q: What do you love about the Grand Plaza community?
Everyone is friendly and will smile or stop in to see how you are. I’ve worked in centres where it’s less familiar and people keep to themselves.
Q: What is something about yourself that people might not know?
I take my role within our store and our company very seriously. I love my job and the company I work for. I look to be all fun and games, but I am very serious about my business being a success.
You’ll find Connor near Centre Court.